The Development And Validation Of An End-User Satisfaction Measure In A Student Laptop Environment

Autor:	Jon Kalinowski, Dooyoung Shin, Juan (Gloria) Meng, Sung Kim
Rok vydání:	2014
Předmět:	Measure (data warehouse) business.product_category Computer science End user education Delphi method LISREL Confirmatory factor analysis Human–computer interaction Laptop General Materials Science business computer Reliability (statistics) Delphi computer.programming_language
Zdroj:	American Journal of Business Education (AJBE). 7:157-170
ISSN:	1942-2512 1942-2504
DOI:	10.19030/ajbe.v7i2.8475
Popis:	The purpose of this paper is to present the development and validation of a measurement model for student user satisfaction in a laptop environment. Using a “quasi Delphi” method in addition to contributions from prior research we used EFA and CFA (LISREL) to identify a five factor (14 item) measurement model that best fit the data. The structural model identified two factors related to overall student satisfaction. Suggestions and implications for how to use this measure are provided.
Databáze:	OpenAIRE
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