So you Think You Know your Customers?

Autor: Nader T. Tavassoli
Rok vydání: 2011
Předmět:
Zdroj: International Commerce Review. 10:56-69
ISSN: 1864-5747
1864-5739
Popis: More than mere research-based statistics, our customers are real people – with changing and often contradictory needs and desires. But how do you find the ‘real’ ones? Try focusing on their goals.
Databáze: OpenAIRE