A research to identify knowledge orientation in Indian commercial banks
Autor: | Himanshu Dutt, Vidhu Shekhar Jha, Furqan Qamar |
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Rok vydání: | 2011 |
Předmět: |
Structure (mathematical logic)
Information Systems and Management Balanced scorecard Knowledge management business.industry Orientation (computer vision) Organizational knowledge Confirmatory factor analysis Computer Science Applications Management Information Systems Ranking Order (business) Management of Technology and Innovation business |
Zdroj: | International Journal of Knowledge Management Studies. 4:389 |
ISSN: | 1743-8276 1743-8268 |
DOI: | 10.1504/ijkms.2011.048435 |
Popis: | One unique approach to identify knowledge orientation has been outlined in this research paper using Indian commercial banks as case example. The study outlines 27 manifest variables to defi ne knowledge orientation in 14 banks through survey administered to 360 senior-middle level bank staff in Knowledge Management (KM) role. Data is analysed using Confi rmatory Factor Analysis (CFA). All manifest variables are validated and measured in terms of their contribution to organisational knowledge, and a ranking order is drawn to present the knowledge orientation through a scorecard. The scores will help banks to analyse their knowledge orientation and determine what knowledge elements to use, shape or drop to structure their KM program. |
Databáze: | OpenAIRE |
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