Modern technologies for data storage, organization and managing in CRM systems
| Autor: | Adriana Grigorescu, Alina Elena Cerchia, Florin Victor Jeflea |
|---|---|
| Rok vydání: | 2016 |
| Předmět: |
Service (systems architecture)
Database business.industry Computer science InformationSystems_INFORMATIONSYSTEMSAPPLICATIONS Online analytical processing InformationSystems_DATABASEMANAGEMENT Cloud computing computer.software_genre Data science Field (computer science) Data warehouse Software Order (business) Computer data storage business computer |
| Zdroj: | Proccedings of the ICAIIT2016. |
| DOI: | 10.20544/aiit2016.09 |
| Popis: | In our study we intend to emphasize the main targeted objectives for the implementation of CRM type platforms. According to these objectives, in order to provide the functionality of CRM platforms, we will make a reference to the prime methods of collecting and organizing information: databases, data warehouses, data centers from Cloud Computing field. As a representative procedure of handling information we will exemplify the OLAP technique which is implemented by means of SQL Server Analysis Service software instrument. Finally, we will try to look over some of the Cloud Computing based CRM platforms and how the OLAP techniques can be applied to them. |
| Databáze: | OpenAIRE |
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