| Popis: |
The paper documents two attempts at Participatory Design (PD); analyzing the successes and challenges that were experienced, strategies applied to overcome some of those challenges and in afterthought, lists improvements that could help extract richer results. The premise of the project was to design a service that could enhance the experience of reminiscing about a dear departed. This service was meant to come into play once the user had completed the mourning process and accepted the loss. Despite conducting User Interviews and Brainstorming intently upon design ideas, the outcome of ideation seemed to lack the appropriate mood and sensitivity that would suit someone who reminisces upon a dear departed. The authors then approached PD to gain a deeper understanding of user needs, sensibilities and better sensitivity towards the tone of the design while dealing with a delicate subject like fond reminiscence of a dear one who has passed on. |
