Assessing The Capacity Of Local Social Services Agencies To Respond To Referrals From Health Care Providers
| Autor: | Tess Thompson, Balaji Golla, Matthew W. Kreuter, Irum Javed, Regina Greer, Rachel Garg, Charlene A. Caburnay, Amy McQueen |
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| Rok vydání: | 2020 |
| Předmět: |
Typology
medicine.medical_specialty Referral business.industry 030503 health policy & services Health Policy Public health Addiction media_common.quotation_subject Social Welfare 03 medical and health sciences 0302 clinical medicine Nursing Health care medicine 030212 general & internal medicine Social determinants of health 0305 other medical science business Health policy media_common |
| Zdroj: | Health Affairs. 39:679-688 |
| ISSN: | 1544-5208 0278-2715 |
| DOI: | 10.1377/hlthaff.2019.01256 |
| Popis: | Health care providers are increasingly screening low-income patients for social needs and making referrals to social services agencies to assist in resolving them. A major assumption of this approach is that local social services providers have the capacity and resources to help. To explore this assumption, we examined 711,613 requests related to fifty different social needs received from callers to 211 helplines in seven states during 2018. Our analyses focused on the proportion of requests for which referrals could not be made because of low capacity in the social services system. We examined the extent to which the capacity of this system varied by type of social need, ZIP code, and time of year, and we classified social needs in a new typology based on prevalence and system capacity. It is clear that health care's current screening and referral approach is appropriate for some social needs but not others. |
| Databáze: | OpenAIRE |
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