Popis: |
Process of change in any organization aims to improve the organization's abilities. This improvement might need some changes in systems that organization uses, which might require change in the role of people and structure of the organization. Unfortunately, this process of change usually faces resistance, particularly in case of implanting of ERP systems. Deal with resistance is not an easy task; it needs to understand the sources, type, and reasons of this resistance. Thus, this paper aimed to give an overview about ERP systems and resistance to change associated with implementing of ERP systems. Then, proposed a people-change purposes conceptual model that can help in producing effective change with limited resistance. |