Observational skills: eye-openers for innovation
| Autor: | James H. Gilmore |
|---|---|
| Rok vydání: | 2017 |
| Předmět: |
Value (ethics)
Knowledge management business.industry Operating environment Strategy and Management media_common.quotation_subject 05 social sciences Management Originality 0502 economics and business 050211 marketing Observational study Sociology business Set (psychology) Practical implications 050203 business & management media_common |
| Zdroj: | Strategy & Leadership. 45:20-26 |
| ISSN: | 1087-8572 |
| DOI: | 10.1108/sl-01-2017-0001 |
| Popis: | Purpose Observational tools offer the means to introduce new techniques into an organization, to skill individuals in new and different ways of seeing innovation possibilities. Design/methodology/approach The Six Looking Glasses method is a tool designed to improve observational skills, using a distinct set of “lenses.” The tool offers a set of perspectives for making insights about the operating environment, which employed repeatedly can enhance observational skills. Findings A key lesson to be learned from these three pivotal points in Starbucks’ history is: recognize that observation is the fountainhead from which any and all innovation takes place. Practical implications Much talk of innovation, with too little skilled observation, usually remains just talk.”” Originality/value All strategy and leadership depends on seeing the world as it truly is and imagining its most opportune possibilities and its serious risks. To innovate in this operating environment – its broader culture, its immediate business circumstances and those within its own company – requires the very best observational skills. The Six Looking Glasses provide a good start toward fulfilling that need. |
| Databáze: | OpenAIRE |
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