Law Enforcement and Social Media Usage: An Analysis of Engagement

Autor:	Caitlyn N. Muniz, Michelle N. Jeanis, Courtney L Molbert
Rok vydání:	2019
Předmět:	business.industry 050901 criminology 0502 economics and business 05 social sciences Law enforcement ComputingMilieux_LEGALASPECTSOFCOMPUTING 050211 marketing Social media Sociology 0509 other social sciences Public relations business Law
Zdroj:	Policing: A Journal of Policy and Practice. 15:570-583
ISSN:	1752-4520 1752-4512
Popis:	Social media use by law enforcement agencies has been on the rise in recent years. Given that engaging with the community online has shown significant impact for businesses, there is reason to believe that law enforcement agencies will also benefit from this type of media use. However, success with social media is contingent upon user engagement. Research on law enforcement agencies’ social media use is limited, and examinations of community engagement with law enforcement via social networking sites such as Facebook are non-existent. This study adds to the literature by examining user engagement with social media posts from a law enforcement agency in a large metropolis in Louisiana. Findings indicate that there are significant differences in engagement by the type, time, and content of the posts. Based on these findings, implications for practitioners and law enforcement agencies are discussed.
Databáze:	OpenAIRE
Externí odkaz:	https://explore.openaire.eu/search/publication?articleId=doi_________::b234567312c909fbd9d17cbf4cc2793d https://doi.org/10.1093/police/paz026 Zobrazit plný text záznamu