Embracing or embattled by converged mobile devices? Users’ experiences with a contemporary connectivity technology
| Autor: | Sharon F. Matusik, Amy E Mickel |
|---|---|
| Rok vydání: | 2011 |
| Předmět: |
business.industry
Strategy and Management Internet privacy General Social Sciences Context (language use) Work environment Arts and Humanities (miscellaneous) Work (electrical) Management of Technology and Innovation Sociology Organizational theory Cluster analysis business Mobile device Social psychology Qualitative research |
| Zdroj: | Human Relations. 64:1001-1030 |
| ISSN: | 1741-282X 0018-7267 |
| Popis: | In this qualitative study, we examine how converged mobile devices (e.g. BlackBerries, Treos, and iPhones) are experienced by users of this contemporary connectivity technology. Perhaps not surprisingly, users experience similar pressures to be accessible and responsive; however, the sources of these expectations extend beyond those internal to organizations to include sources external to organizations (e.g. family, friends, industry, CMD-user community, and society in general). Users’ reactions to responsiveness-accessibility pressures differ in this study, clustering into three different categories — ‘enthusiastic,’ ‘balanced,’ and ‘trade-offs.’ Further analyses reveal three emergent factors influencing users’ reactions: the number of expectation sources; specificity of the sources; and adoption motives. Our research builds on technology and work studies to include factors that are related to heterogeneity in interpretations and enactments. Moreover, findings suggest that in the context of this connectivity technology, the role of the organization may not be as central as it has been in many other studies of technology and work. |
| Databáze: | OpenAIRE |
| Externí odkaz: |
|
| Nepřihlášeným uživatelům se plný text nezobrazuje | K zobrazení výsledku je třeba se přihlásit. |