Collectivism and expected benefits of knowledge management

Autor: William D. Schulte, Young K. Kim
Rok vydání: 2007
Předmět:
Zdroj: Competitiveness Review: An International Business Journal. 17:109-117
ISSN: 1059-5422
DOI: 10.1108/10595420710816650
Popis: PurposeTo understand the role of national culture in knowledge management (KM), this study aims to examine whether workers of two different countries hold different expectations regarding KM.Design/methodology/approachThis study used field research to test hypotheses. Statistical analysis was performed to compare expectations of KM of knowledge workers in the USA and Taiwan.FindingsComparisons of KM expectations were performed on data. The results show that workers in the USA and Taiwan have significantly different levels of expectations regarding KM.Research limitations/implicationsDespite the limitations of mailed surveys, based on the results and high‐response rate, it appears that respondents in Taiwan have higher expectations from KM than their US counterparts.Practical implicationsDrawing from the research of Geert Hofstede and others, this study adds to our understanding of the relationships between national culture and KM by examining the differences between US and Taiwanese workers. These differences should be considered when KM strategies are formulated and implemented by international managers.Originality/valueMany previous studies examined the relationship between organizational culture and perceived benefits of KM. However, no major study was done to examine whether national culture plays a significant role in KM expectations. The results of the study make significant contributions in terms of theoretical and practical understanding of the relationships between national culture and KM.
Databáze: OpenAIRE