The direct and indirect impact of product quality on financial performance: A causal model

Autor:	Federico Pasin, Lassâad Lakhal
Rok vydání:	2008
Předmět:	Firm conclusion Empirical research Financial performance media_common.quotation_subject Econometrics Economics Quality (business) Product (category theory) Indirect impact General Business Management and Accounting Structural equation modeling Causal model media_common
Zdroj:	Total Quality Management & Business Excellence. 19:1087-1099
ISSN:	1478-3371 1478-3363
DOI:	10.1080/14783360802264293
Popis:	The ‘quality–financial performance’ relationship has been studied extensively in the managerial literature, yet no firm conclusion has been reached regarding its nature. Based on a comprehensive literature review, this study proposes a new model for the ‘quality–financial performance’ relationship. The proposed model was empirically tested using the structural equation method and data gathered from 133 Tunisian companies in the plastic transformation sector. The results showed no direct link between product quality and financial performance; however, they did show an indirect link that was attributable to intermediate variables.
Databáze:	OpenAIRE
Externí odkaz:	https://explore.openaire.eu/search/publication?articleId=doi_________::aefb37e6145f24ed8a60e000a635e082 https://doi.org/10.1080/14783360802264293 Zobrazit plný text záznamu Plný text ve formátu PDF Plný text ve formátu HTML
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