A product design methodology and a global optimisation model for QFD planning process

Autor:	Habib Chabchoub, Belaid Aouni, Mohamed Sadok Cherif
Rok vydání:	2014
Předmět:	Engineering Voice of the customer Process management Product design business.industry Goal programming New product development Systems engineering Production (economics) Benchmarking business Target market Quality function deployment
Zdroj:	International Journal of Applied Nonlinear Science. 1:173
ISSN:	1752-2870 1752-2862
DOI:	10.1504/ijans.2014.060996
Popis:	The aim of this paper is to propose a product design methodology (PDM) and a combined benchmarking and goal programming (GP) model that attempt to enhance the effectiveness and efficiency of quality function deployment (QFD) as a means to introduce explicitly the customer’s preferences into the design and the production processes. The PDM contributes to the strategic guidance and provides clear direction for designers in the early stage of product development. The GP model helps in making key tradeoffs between both satisfactions of customer and designers during the QFD planning process. Focusing on determining a set of engineering characteristics (ECs) that most effectively meet customer requirements (CRs), our explicit model takes into consideration the customer’s preferences(best customer perceptions of CRs on the target market), the designers’ preferences (product design strategies of the company, market competition, financial factors and other design restrictions), and the uncertainty of data of the decision-making environment. A numerical example is used to illustrate the proposed model.
Databáze:	OpenAIRE
Externí odkaz:	https://explore.openaire.eu/search/publication?articleId=doi_________::ada162a75ec47ca32bb0fe2cfab5e083 https://doi.org/10.1504/ijans.2014.060996 Zobrazit plný text záznamu