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Many modem job environments impose the need for teams of individuals to work together to effectively and efficiently accomplish their tasks, due to the complex nature of these tasks. Rapid changes in the workforce and workplace, such as advancements in technology and decreases in resources, suggest that teams will continue to be used to perform a variety of functions well into the future. In these settings, proficient task accomplishment depends upon teams employing appropriate and coordinated teamwork processes-. This element of teamwork is paramount hi that ineffective interaction among team members can cause severe performance effects. For some teams, such as military teams, surgical teams, and aircrews, potentially catastrophic results may occur when teamwork processes breakdown. For example, there is considerable documentation of dire consequences resulting from ineffective teamwork, including mishaps attributed to breakdowns in skills such as communication, leadership, and decision making'--. The need to train these teams to coordinate their activities is obvious. This is especially apparent hi military aviation given the dynamic characteristic of cockpit conditions and the potentially extreme consequences of ineffective teamwork hi this arena-. The key to successfully training teamwork hi complex team settings is to delineate the requisite team Knowledge, Skills, and Attitudes (KSAs) for effective mission accomplishment and to provide information, demonstration, practice and feedback to build these |
