Research on STOF-Model-Based Innovation of E-Waste Recycling Service System
| Autor: | Ping Cang, Kejing Zhang, Fugen Song, Jutta Geldermann |
|---|---|
| Rok vydání: | 2010 |
| Předmět: |
Service (business)
Service system 021103 operations research Service product management business.industry Service delivery framework Service design Environmental resource management 0211 other engineering and technologies Environmental pollution 02 engineering and technology 010501 environmental sciences Environmental economics 01 natural sciences 12. Responsible consumption 13. Climate action Business Service guarantee Service innovation 0105 earth and related environmental sciences |
| Zdroj: | 2010 International Conference on Management and Service Science. |
| DOI: | 10.1109/icmss.2010.5577533 |
| Popis: | E-waste recycling is one of the main issues facing the challenges of resource shortages, environmental pollution and sustainable development. This paper analyzes the e-waste recycling systems, which is considered as a service system. Service System is the theoretical foundation of service science. In service interaction and value co-creation process of e-waste recycling system, producer services surrounding e-waste recyclers are clarified. Service innovation model STOF (Service, Technology, Organization and Finance) is applied to explore the potential innovations in e-waste recycling service system from four different perspectives, such as service, technology, organization and finance. To establish a sustainable e-waste recycling system, stakeholders should assume their responsibility and collaborate effectively concerning information flow, material flow and financial flow. Further, it is proposed that cloud platform can enable e-market for the producer services, to ensure an efficient management of the whole service system. |
| Databáze: | OpenAIRE |
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