Tingkat Kepuasan Keluarga Pasien Rawat Inap Peserta Program BPJS Kesehatan Berdasarkan Status Kepesertaan

Autor:	Sismulyanto Sismulyanto, Nova Budiharjo, Lalu Abdul Khalik, Menap Menap, Ovie Lestya Nurdiana
Rok vydání:	2022
Zdroj:	Jurnal Keperawatan Silampari. 5:723-730
ISSN:	2581-1975 2597-7482
Popis:	This study aims to determine the difference in the level of family satisfaction of BPJS PBI and non-PBI patients in the inpatient room at Mutiara Sukma Hospital, NTB. This research is a quantitative research using a cross-sectional approach. The results of this study indicate that there is no difference in the level of family satisfaction of BPJS PBI and BPJS non-PBI patients. Based on the IKM value, the level of family satisfaction of non-PBI BPJS patients is higher than that of BPJS PBI. Still, based on statistical tests using Mann-Whitney, it shows that there is no significant difference between family satisfaction of BPJS PBI patients and BPJS non-PBI patients (p = 0.698). In conclusion, overall, there is no difference in the level of family satisfaction of BPJS PBI and non-PBI patients. Keywords: BPJS, Health Insurance, Satisfaction
Databáze:	OpenAIRE
Externí odkaz:	https://explore.openaire.eu/search/publication?articleId=doi_________::ab552556747aa9f3919c10a9bdcc813b https://doi.org/10.31539/jks.v5i2.3251 Zobrazit plný text záznamu