Popis: |
Problem. In the occupational health and safety field, it is usually recommended to narrow the intervention field before developing an action plan. Yet, one of the characteristics of psychosocial risks is presenting a chain of causality that can be especially complex. For example, a burnout can be caused by an overload, which is itself caused by a shortage of staff, which is caused by a lack of succession, which is caused by a lack of means in the HR budgets, etc. Yet, if numerous scientifically validated questionnaires help to evaluate health, quality of life and workplace wellness determinants (psychosocial factors), very often, the causal factors on which the action plan and intervention should be based, can be hard to identify. This presentation helps to describe a diagnosis process that fosters the identification of the causal factors on which the intervention must be based. |