Application of the ISO 9241-171 Standard and Usability Inspection Methods for the Evaluation of Assistive Technologies for Individuals with Visual Impairments
| Autor: | Lucilene Ferreira Mouzinho, Nelson Pacheco da Rocha, Ana Carolina Oliveira Lima, Maria de Fátima Vieira, Ana Isabel Martins |
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| Rok vydání: | 2020 |
| Předmět: |
Protocol (science)
Computer science business.industry Process (engineering) 05 social sciences 050301 education Usability inspection Usability Consistency (database systems) Human–computer interaction Heuristic evaluation ISO 9241 Information system 0501 psychology and cognitive sciences business 0503 education 050107 human factors |
| Zdroj: | Trends and Innovations in Information Systems and Technologies ISBN: 9783030456900 WorldCIST (2) |
| DOI: | 10.1007/978-3-030-45691-7_60 |
| Popis: | This paper describes a usability evaluation process, based on ISO 9242-171 standard and inspection methods, to assess features to improve accessibility to information services by individuals with visual impairments. A usability evaluation process supported on a consistency inspection protocol conformed to the checklists provided by the ISO 9242-171 standard together with heuristic evaluation was applied to assess the accessibility of screen readers typically used by individuals with visual impairments. The results show that the approach proved to be adequate for supporting the assessment of accessibility features of the considered screen readers. |
| Databáze: | OpenAIRE |
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