A participatory mobile application (app) development project with mental health service users and clinicians
Autor: | Martin Fitzgerald, Gabrielle Tracy McClelland |
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Rok vydání: | 2018 |
Předmět: |
020205 medical informatics
business.industry Internet privacy Public Health Environmental and Occupational Health Mobile apps Citizen journalism 02 engineering and technology Mental health Mental health service 03 medical and health sciences 0302 clinical medicine Work (electrical) Qualitative design 0202 electrical engineering electronic engineering information engineering 030212 general & internal medicine business Psychology Mobile device Bespoke |
Zdroj: | Health Education Journal. 77:815-827 |
ISSN: | 1748-8176 0017-8969 |
Popis: | Objective: The aim of this study was to establish the utility of a bespoke mobile app for mental health service users and clinicians. Design: Qualitative design using four focus groups. Methods: Work was conducted in three stages. The first stage involved a focus group with mental health service users and eight clinicians from a mental health early intervention service to discuss the utility of a bespoke mobile app. Visual, verbal and written prompts were used to demonstrate a mobile app and to prompt discussion. The results of the focus groups were used to create a ‘visual walk through, non-interactive mock up’ mobile app which was used to aid discussion with the same service users and clinicians in stage 2 focus groups. Stage 3 involved development of a mobile app prototype based on focus group feedback. Results: Key ideas emerging from the focus groups were adopted in the design of the app prototype. These were as follows: the use of colour to convey mood; simple mood tracking using familiar trigger icons; a calendar integrated with the service user’s care plan; a help button linked to personal support; an avatar to personalise the app; and the inclusion of evidence-based information. Conclusion: Digital health technology is an extremely important asset with scope to improve people’s lives when combined with behaviour change techniques. Co-design with service users, clinicians and digital technologists is critical to product design and adoption. The use of quality standard criteria and evidence-based content in app development and evaluation is essential. |
Databáze: | OpenAIRE |
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