The Effects of Relational Benefits in Self Service Channel on Customer’s Behavioral Intention - focused on mediating effects of perceived usefulness and perceived ease of use
| Autor: | Nam-Goo Park, Ki-Ju Cheong, Young-Jin Lee |
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| Rok vydání: | 2019 |
| Předmět: | |
| Zdroj: | Korean Review of Corporation Management. 10:131-155 |
| ISSN: | 2636-1779 |
| DOI: | 10.20434/kricm.2019.12.10.4.131 |
| Databáze: | OpenAIRE |
| Externí odkaz: |
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