Toward a User-Centered Academic Library Home Page

Autor: Nina McHale
Rok vydání: 2008
Předmět:
Zdroj: Journal of Web Librarianship. 2:139-176
ISSN: 1932-2917
1932-2909
DOI: 10.1080/19322900802205825
Popis: In the past decade, academic libraries have struggled with the design of an effective library home page. Since librarians' mental models of information architecture differ from those of their patrons, usability assessments are necessary in designing a user-centered home page. This study details a usability sequence of card sort and paper and online survey methods conducted at the Auraria Library, which serves the University of Colorado Denver, the Metropolitan State College of Denver, and the Community College of Denver. The three top complaints about the existing Web page included information overload, lack of visual cues and guidance, and difficulty getting to what students knew was the heart of the library's Web page: online resources. Using qualitative and quantitative data from the card sorting sessions, the Web librarian, under the direction of the Web Advisory Committee, was able to create a more user-centered home page. Unique to this study are the use of undergraduate students in creatin...
Databáze: OpenAIRE
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