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This chapter provides a basic overview of care process management and active patient engagement principles. It builds upon these principles to describe in more detail the way information and communication technology can provide support for them. It later discusses their impact on quality and cost-efficiency of care. The authors specify care models suitable for ICT support, specific process support characteristics related to health care, standards and communication devices that are being used. The chapter also provides a description of development and implementation of such an environment to support treatment of patients with depression. |
