Effects and Costs of Tracing Strategies on Nonresponse Bias in a Survey of Workers with Low-Back Injury

Autor: Elena M. Andresen, John T. Chibnall, C. Renea Machuga, Mary Ellen Van Booven, Raymond C. Tait, John Egel
Rok vydání: 2008
Předmět:
Zdroj: Public Opinion Quarterly. 72:40-54
ISSN: 1537-5331
0033-362X
DOI: 10.1093/poq/nfm055
Popis: Declining rates of participation are an increasing challenge for studies that involve telephone surveys. This study examined the costs of a telephone survey methodology that used increasingly intensive trac- ing methods to track a pool of claimants who had sustained occupational back injuries. It also compared the respondent sample to people who refused the survey and/or were not located or contacted. 3,181 claimants were drawn from a database maintained by the Missouri Division of Workers' Compensation (DWC) and 1,475 completed a telephone inter- view. The DWC database provided data reflecting monetary and disabil- ity outcomes for all potential participants; telephone interviews provided additional self-reported data. More intensive tracing strategies improved the representativeness of the sample, yielding more women and minority participants. Relative to less intensive techniques, advanced tracing ef- forts located people whose DWC records were more similar to claimants not located. While the hands-on tracing efforts reduced the apparent bias of the respondent sample, costs increased as tracing strategies in- tensified - over $98,000 was spent to trace 1,027 claimants who were never located or contacted. The results suggest some guidelines that may
Databáze: OpenAIRE