Creating knowledge and promoting innovation in logistics services with 'personal-touch': a case of Yamato transport
| Autor: | Ayano Hirose Nishihara |
|---|---|
| Rok vydání: | 2018 |
| Předmět: |
Service (business)
Knowledge management business.industry 05 social sciences Library and Information Sciences Parcel delivery Management Information Systems Social infrastructure Management of Technology and Innovation 0502 economics and business 050211 marketing Social innovation Business and International Management business 050203 business & management |
| Zdroj: | Knowledge Management Research & Practice. 16:498-507 |
| ISSN: | 1477-8246 1477-8238 |
| DOI: | 10.1080/14778238.2018.1496810 |
| Popis: | “TA-Q-BIN” parcel delivery service by Yamato Transport Co., Ltd (hereafter Yamato Transport) is regarded equivalent to a social infrastructure in Japan. Since its start in 1976, Yamato Transport ha... |
| Databáze: | OpenAIRE |
| Externí odkaz: |
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