The Impact of Process Quality and Quality Control on Organizational Competitiveness at 5-star hotels in Dubai

Autor:	Ali Alzoubi
Rok vydání:	2021
Předmět:	Process quality media_common.quotation_subject Control (management) Quality (business) Business Environmental economics Star (graph theory) media_common
Zdroj:	International Journal of Technology, Innovation and Management (IJTIM). 1:54-68
ISSN:	2789-777X
DOI:	10.54489/ijtim.v1i1.14
Popis:	Hotel industry is seeing many challenges because of the market challenges due to perfect competition market. Among these challenges quality assurance and quality control has significant impact because these factors determine the competitiveness level of the organization. In this research study we explained the hotel industry in the light of process quality and quality control. Interview was arranged and data was collected for interpretation. Results stated that process quality and quality control has significant impact on attaining competitiveness in hotel industry. This study can contribute a lot not just in theoretical field but also in practical field where the hotels can evaluate their own performance and the lacking in their own strategies.
Databáze:	OpenAIRE
Externí odkaz:	https://explore.openaire.eu/search/publication?articleId=doi_________::a337e9dc8f3b53591fe2f9672e004272 https://doi.org/10.54489/ijtim.v1i1.14 Zobrazit plný text záznamu