‘Good enough’ performance measurement: a trade-off between activity and action

Autor: Robert Johnston, Stan Brignall, Louise Fitzgerald
Rok vydání: 2002
Předmět:
Zdroj: Journal of the Operational Research Society. 53:256-262
ISSN: 1476-9360
0160-5682
Popis: Performance measurement systems along the lines of the EFQM and the balanced scorecard have developed rapidly in recent years, and now occupy much management time and effort. There is limited evide...
Databáze: OpenAIRE