A Patient-centered Approach to Breaking Bad News: Communication Guidelines for Health Care Providers

Autor:	Cory Cunningham, Jessica Parker-Raley, Lisa Sparks, Melinda M. Villagran
Rok vydání:	2007
Předmět:	business.industry Communication Negative information Qualitative property Language and Linguistics Grounded theory Compliance (psychology) Patient satisfaction Nursing Health care Medicine business Health communication Patient centered
Zdroj:	Journal of Applied Communication Research. 35:177-196
ISSN:	1479-5752 0090-9882
Popis:	This investigation takes a patient-centered approach to examining strategies physicians use to deliver bad news to patients. Qualitative data were obtained from 68 patients who had received a message they perceived as negative information from a health care provider. Through grounded theory methodology, patient accounts were examined to reveal four provider strategies for breaking bad news. This investigation underscores the importance of using effective communication strategies to achieve patient satisfaction and compliance.
Databáze:	OpenAIRE
Externí odkaz:	https://explore.openaire.eu/search/publication?articleId=doi_________::9ec60fa06f965b86feaffa5785ce1f2a https://doi.org/10.1080/00909880701262997 Zobrazit plný text záznamu