The Customer Service Journal: Sensitizing Future Managers

Autor:	Robert M. Kok
Rok vydání:	1996
Předmět:	Customer retention Customer advocacy Hospitality business.industry Tourism Leisure and Hospitality Management Customer reference program Customer service Business Marketing Tourism Education
Zdroj:	Hospitality & Tourism Educator. 8:70-72
ISSN:	2329-8782 2329-8758
DOI:	10.1080/23298758.1996.10685718
Popis:	(1996). The Customer Service Journal: Sensitizing Future Managers. Hospitality & Tourism Educator: Vol. 8, No. 1, pp. 70-72.
Databáze:	OpenAIRE
Externí odkaz:	https://explore.openaire.eu/search/publication?articleId=doi_________::9e294fb53b3f111c61c3cec64f035c42 https://doi.org/10.1080/23298758.1996.10685718 Zobrazit plný text záznamu