Communication Patterns in a Collaborative Medication Scheduling Task among Older Adults
| Autor: | Liza Raquel, Angela Muriset, Thomas George Kannampallil, Daniel G. Morrow, Wai-Tat Fu |
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| Rok vydání: | 2016 |
| Předmět: |
Computer science
media_common.quotation_subject 05 social sciences Applied psychology Turn-taking Cognition Task (project management) Scheduling (computing) Medical services 03 medical and health sciences 0302 clinical medicine 0501 psychology and cognitive sciences Conversation 030212 general & internal medicine Healthcare providers 050107 human factors Simulation media_common |
| Zdroj: | ICHI |
| DOI: | 10.1109/ichi.2016.66 |
| Popis: | Older adults' medication planning and scheduling can benefit from collaborative support from healthcare providers, and through the use of cognitive support aids. In this paper, we investigate the communication strategies that older adults utilize for collaborative medication scheduling. 32 community-dwelling older adults participated in pairs, and performed the role of a patient or provider in a simulated patient-provider medicationscheduling task. Each pair worked together using an unstructured (Paper condition) or a structured (MedTable condition) medication-scheduling tool and completed two medication-scheduling problems (1 simple, 1 complex). Verbal interactions were captured and analyzed sequentially to identify the structure and content of conversation related to problem solving. Based on the study, we found that (a) MedTable likely fostered interactive communication through more turn taking during conversations, and shorter length of conversations within these turns, (b) MedTable-based conversations were symmetrically structured with "repeat-back" conversations, potentially arising out of the fact that MedTable supported confirmatory strategies by making shared information more salient during interactions. The implications of the results for the design of medication scheduling tools for older adults are discussed. |
| Databáze: | OpenAIRE |
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