Forum Theatre as a requirements gathering methodology in the design of a home telecommunication system for older adults

Autor: Alan F. Newell, Mark Rice, Maggie Morgan
Rok vydání: 2007
Předmět:
Zdroj: Behaviour & Information Technology. 26:323-331
ISSN: 1362-3001
0144-929X
DOI: 10.1080/01449290601177045
Popis: The ability to elicit requirements in the design of new technology has proved to be particularly problematic with older generations of users who have not grown up with the same level of familiarity and understanding of present day user interfaces as younger generations have. It is also widely acknowledged that older people are poorly represented in the development process of mainstream technology. In this paper, we critically examine how 'Forum Theatre' can be used as a requirements gathering methodology in the development of a novel digital television (DTV) based communication system. We demonstrate how live theatre established a 'common ground' between audience participants and actors in the facilitation of new ideas, and discuss how live theatre can be used to stimulate interest and understanding from designers and relevant professionals in the development of an unfamiliar and largely undefined technology for older adults.
Databáze: OpenAIRE
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