Measuring Visitor Experiences: Creating and Testing the Tourism Autobiographical Memory Scale
| Autor: | Jake Jorgenson, Justin W. Angle, Douglas Dalenberg, Elizabeth Covelli Metcalf, Norma P. Nickerson, Wayne A. Freimund |
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| Rok vydání: | 2018 |
| Předmět: |
Recall
Autobiographical memory Visitor pattern 05 social sciences Geography Planning and Development Applied psychology Transportation Exploratory factor analysis Test (assessment) Personal memory Tourism Leisure and Hospitality Management Scale (social sciences) 0502 economics and business 050211 marketing Psychology 050212 sport leisure & tourism Tourism |
| Zdroj: | Journal of Travel Research. 58:566-578 |
| ISSN: | 1552-6763 0047-2875 |
| Popis: | The purpose of this study was to test the validity of the new Tourism Autobiographical Memory Scale (TAMS) that measures visitor experience through personal memory. The TAMS uses the autobiographical memory framework to represent the degree to which a travel experience was impactful to a traveler’s life. Visitors were asked to recall a memory from their visit to a national park and rate the memory of the experience based on its impact and frequency of rehearsal on a 7-point scale. Using exploratory factor analysis and reliability testing, two distinct factors emerged. Results identified a reliable measure of a memory’s impact and frequency of rehearsal of tourists. The TAMS provides researchers a new scale to gather information about the impact of a visitor experience from the direct source—personal memories. Destination managers who understand the impact they can have on a traveler will be able to manage and market to those types of experiences. |
| Databáze: | OpenAIRE |
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