Assessing the E-Government Maturity for Public Sector Innovation in Developing Countries: Case of National Informatization Assessment Tool (NIAT)
| Autor: | Heejin Lee, Hanah Zoo, Jeongwon Yoon |
|---|---|
| Rok vydání: | 2017 |
| Předmět: |
Government
Process management Process (engineering) business.industry 05 social sciences Public sector 0102 computer and information sciences 01 natural sciences Maturity (finance) 0506 political science Engineering management 010201 computation theory & mathematics Information and Communications Technology Action plan 050602 political science & public administration Business Service innovation Informatization |
| Zdroj: | Information and Communication Technologies for Development ISBN: 9783319591100 ICT4D |
| DOI: | 10.1007/978-3-319-59111-7_63 |
| Popis: | This paper presents a new approach to assess the e-Government maturity with an aim to facilitate public sector innovation in developing countries. NIAT takes a rare approach to comprehensively assess the needs and capabilities by a participatory measure. It provides a standardized assessment process in order to ensure the quality of data. NIAT contributes to the service innovation by providing improved contents for e-Government services and identifying priorities of ICT strategy. It also stimulates organizational innovation in the public sector by building capacity of stakeholders across governmental silos and sectors. NIAT is a toolkit for quick deployment of ICT strategy and action plan grounded on actual experiences of e-Government developments in Korea. By offering a proven, pre-costed pool of projects readily applicable in practice, NIAT allows an accelerated prioritization of the relevant projects. In addition, the participatory process involving key actors in the government is a consensus building mechanism to generate political buy-ins for the project chosen. |
| Databáze: | OpenAIRE |
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