The Business Process Model Quality Metrics
| Autor: | Petra Pavlickova, Josef Pavlicek, Klara Jelinkova, Radek Hronza |
|---|---|
| Rok vydání: | 2017 |
| Předmět: |
Process management
Process modeling Artifact-centric business process model business.industry Computer science media_common.quotation_subject 05 social sciences 020207 software engineering Usability 02 engineering and technology Business process modeling Business Process Model and Notation Business process management Usability lab 0502 economics and business 0202 electrical engineering electronic engineering information engineering Quality (business) business 050203 business & management media_common |
| Zdroj: | Lecture Notes in Business Information Processing ISBN: 9783319681849 EOMAS@CAiSE |
| DOI: | 10.1007/978-3-319-68185-6_10 |
| Popis: | The Business Process Management is considered as a new way of managing the organization. It’s based on the principles managing the organization when the processes have the key role. It is managerial discipline that uses the technologies for the process oriented management. The authors discuss the possibilities to measure quality of process models’ design and give the answer to the questions: how to measure the BPM quality, if it is possible and, if yes, how to do that. The authors use collaborative usability lab and suggest to implement “pair usability testing” principle for BPM quality evaluation. |
| Databáze: | OpenAIRE |
| Externí odkaz: |
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