A Dynamic Capabilities View of Lean in a Service Context
| Autor: | Ganesh L. S, Rahul R. Marathe, Vijaya Sunder M |
|---|---|
| Rok vydání: | 2022 |
| Předmět: |
Service (systems architecture)
Process management business.industry Computer science Strategy and Management Context (language use) ComputingMilieux_MANAGEMENTOFCOMPUTINGANDINFORMATIONSYSTEMS Identification (information) Resource (project management) Software_SOFTWAREENGINEERING Software deployment Organizational learning ComputingMilieux_COMPUTERSANDSOCIETY ComputerSystemsOrganization_SPECIAL-PURPOSEANDAPPLICATION-BASEDSYSTEMS Sustenance Electrical and Electronic Engineering Dynamic capabilities business |
| Zdroj: | IEEE Transactions on Engineering Management. :1-15 |
| ISSN: | 1558-0040 0018-9391 |
| Popis: | In this article, we present the progression of lean deployment in a multilateral organization and subsequently characterize a dynamic capabilities framework of lean for organizational learning. It systematically explores the identification, execution, sustenance, and evaluation of lean in a service setting. A roadmap to lean deployment in pure-service environments and leveraging lean to create a win-win strategy for both employees and top management are a few key highlights of this article. Drawing parallels from dynamic capabilities literature, we propose a “dynamic capabilities” view of lean deployment (as a strategic resource), thereby evaluating lean's fitness to be recognized as a dynamic capability and not merely a process improvement practice. |
| Databáze: | OpenAIRE |
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