Exploring the Main Characteristics of Turkish Firms Practicing Total Quality Methods

Autor:	Kamil Oygur Yamak
Rok vydání:	2019
Předmět:	Total quality management Process management Turkish media_common.quotation_subject Control (management) language Quality (business) Plan (drawing) Business language.human_language media_common
Zdroj:	Journal of Asian Research. 3:33
ISSN:	2575-1581 2575-1565
DOI:	10.22158/jar.v3n1p33
Popis:	This study paper reports the findings of a survey on Total Quality Management (TQM) in Turkey. The primary objective of this paper is to explore how the companies in Turkey plan, execute and control their processes towards a total quality management system and in doing that what characteristics they show and display. For this purpose a structured survey was conducted with the top 106 firms who either have applied or intend to apply for the Quality Prize awarded by Turkish Society for Quality. The following were specified as the aims of this study: to specify the typical behavioral attributes of Turkish firms who decide to improve their processes by TQM methods; to reveal the barriers to the TQM activities; to understand the significant changes in firm’s performances after TQM methods have been applied. The survey was conducted in cooperation with the Turkish Society for Quality.
Databáze:	OpenAIRE
Externí odkaz:	https://explore.openaire.eu/search/publication?articleId=doi_________::9904d305a0756b634a3c4be211394816 https://doi.org/10.22158/jar.v3n1p33 Zobrazit plný text záznamu