A Sustainable Operations Proposal Framework for Improving the Healthcare Institution and Community Relationships

Autor: Sonja Sibila Lebe, Gláucya Daú, Annibal José Scavarda, M. Sajid Khan
Rok vydání: 2019
Předmět:
Zdroj: Operations Management for Social Good ISBN: 9783030238155
DOI: 10.1007/978-3-030-23816-2_113
Popis: The sustainable operations allow the scope of the work and the corporative social responsibility. The researchers developed the study from April to June 2018 and analyzed the healthcare institution and local community relationships through educational actions. The research presents the sustainable operations proposal framework. The four groups of the healthcare professionals are selected in this study: the infection prevention and control, the solid waste manager, the continuing educational, and the nutritionist. In the results and discussion section, four steps integrate the framework: “the identification of needs,” “the action planning,” “the slums engagement,” and “the action maintenance and assessment.” The conclusion reinforces the stimulus for the corporate social responsibility, the worship of citizenship, and the educational program. The partnership between the healthcare institution and the community can be improved by the sustainable operations proposal framework.
Databáze: OpenAIRE