Assessing the asymmetric impact of interpretation environment service quality on museum visitor experience and post-visit behavioral intentions: a case study of the National Palace Museum

Autor:	Nien-Te Kuo, Yi-Sung Cheng, Shih-Ming Hu, Kuo-Chien Chang
Rok vydání:	2018
Předmět:	Service quality Tourism Leisure and Hospitality Management Interpretation (philosophy) Loss aversion Visitor pattern 0502 economics and business 05 social sciences Geography Planning and Development Applied psychology 050211 marketing Psychology 050212 sport leisure & tourism
Zdroj:	Asia Pacific Journal of Tourism Research. 23:714-733
ISSN:	1741-6507 1094-1665
DOI:	10.1080/10941665.2018.1488753
Popis:	This paper examines the asymmetric positive–negative relationship between interpretation environment service quality, museum visitor experience, and post-visit behavioral intentions. The researcher...
Databáze:	OpenAIRE
Externí odkaz:	https://explore.openaire.eu/search/publication?articleId=doi_________::97a2655e4b20b8cf99344e1d92127a0b https://doi.org/10.1080/10941665.2018.1488753 Zobrazit plný text záznamu