Trust and Prior Experience in Human-Robot Interaction

Autor: Peter A. Hancock, William Shugars, Keith R. MacArthur, Tracy Sanders, Gabriella M. Hancock, William G. Volante, Thomas MacGillivray
Rok vydání: 2017
Předmět:
Zdroj: Proceedings of the Human Factors and Ergonomics Society Annual Meeting. 61:1809-1813
ISSN: 1071-1813
2169-5067
DOI: 10.1177/1541931213601934
Popis: This experiment explored the influence of users’ experience (prior interaction) with robots on their attitudes and trust toward robotic agents. Specifically, we hypothesized that prior experience would lead to 1) higher trust scores after viewing a robot complete a task, 2) smaller differences in trust scores when comparing a human and a robot completing the same task, and 3) more positive general attitudes towards robots. These hypotheses were supported although not all results achieved significant levels of differentiation. These findings confirm that prior experience plays an important role in both user trust and general attitude in human-robot interactions.
Databáze: OpenAIRE