Qualitative Analyses of the Reasons Why Patients Do Not Attend Scheduled Inpatient Appointments in a Hospital in Guangzhou, China
| Autor: | Yajing Chen, Shuo Xie, Mudi Yang, Yu'e Jia, Rui Peng, Lizi Wang, Jun Xie, Yingyong Chen, Huan Zhang |
|---|---|
| Rok vydání: | 2020 |
| Předmět: |
Waiting time
medicine.medical_specialty 030503 health policy & services Health Policy Public Health Environmental and Occupational Health Attendance Disease Non attendance 03 medical and health sciences 0302 clinical medicine Family medicine medicine Lack of knowledge 030212 general & internal medicine 0305 other medical science Psychology China Qualitative research |
| Zdroj: | Risk Management and Healthcare Policy. 13:2857-2865 |
| ISSN: | 1179-1594 |
| DOI: | 10.2147/rmhp.s280665 |
| Popis: | Purpose Exploration of the reasons why people miss scheduled inpatient appointments from the perspectives of patients. Methods Semi-structured interviews via telephone were conducted with patients who missed their inpatient appointments. Data were analyzed based on Colaizzi's seven-step method. Results Twenty-five patients and five dependents were enrolled. Three themes were identified: practical barriers, lack of knowledge about the disease, and negative emotional responses. Personal social obligations, state of illness, financial issues and long waiting times were the main practical barriers preventing patients from attending their inpatient appointment. Patients' perceptions of feasible self-solving symptoms, readily believing people around them, and a blindly optimistic attitude towards disease contributed to their insufficient knowledge about the disease. Negative emotional responses (eg, sense of fear and lack of trust in physicians) had a detrimental effect on inpatient attendance. Conclusion Three main factors contributed to non-attendance of inpatient appointments: practical barriers, lack of knowledge about disease, and negative emotional response. Our study provides new, valuable evidence on non-attendance of inpatient appointments in China. Our findings could offer meaningful insights into developing effective strategies to reduce non-attendance of inpatient appointments in other countries. |
| Databáze: | OpenAIRE |
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