An Analysis of a Heuristic to Assist Sociability Evaluation in Online Communities
| Autor: | Thiago Adriano Coleti, Daniela Freitas Guilhermino, Guilherme Corredato Guerino, Larissa Albano Lopes, Carlos Eduardo Ribeiro, Roberto Elero, Paulo Roberto Anastacio, Ederson Marcos Sgarbi |
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| Rok vydání: | 2016 |
| Předmět: |
Knowledge management
Social network business.industry Heuristic Computer science media_common.quotation_subject 05 social sciences 050301 education Context (language use) Online community Order (exchange) Human–computer interaction Perception 0501 psychology and cognitive sciences business 0503 education 050107 human factors Information exchange media_common |
| Zdroj: | Lecture Notes in Computer Science ISBN: 9783319395098 HCI (1) |
| Popis: | Online Communities could be defined as environments that allow the interaction and information exchange between their members. An inherent aspect of Online Communities is the sociability, that regards social rules, privacy forms, freedom of speech, confidence, among other relations that may arise from the interaction between people. In this context, a heuristic, named SVCoP was proposed in order to analyze the sociability in Virtual Communities of Practice. As the potential of the aforementioned heuristic towards evaluating other types of online community was being noticed, in the present paper, an analysis of its application in VLEs and on Social Networks is performed. The SVCoP is composed by 46 questions that evaluate sociability aspects of the community related to the purpose, policies, members, knowledge, abilities, behavior, communication, coordination, cooperation, perception and decision-making. From the evaluation performed, the heuristic aspects were classified according to their occurrence and application for each type of community. |
| Databáze: | OpenAIRE |
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