RETRACTED: Leadership Variables and Business Performance: Mediating and Interaction Effects
Autor: | Gayle C. Avery, Harald Bergsteiner, Fenwick Feng Jing |
---|---|
Rok vydání: | 2019 |
Předmět: |
Service (business)
Organizational Behavior and Human Resource Management Knowledge management Financial performance ComputingMilieux_THECOMPUTINGPROFESSION Sociology and Political Science business.industry Strategy and Management 05 social sciences Management Science and Operations Research Interaction Organisation climate Interactive effects Transactional leadership 0502 economics and business Leadership style 050211 marketing Customer satisfaction Business and International Management business Psychology 050203 business & management |
Zdroj: | Journal of Leadership & Organizational Studies. 27:80-97 |
ISSN: | 1939-7089 1548-0518 |
DOI: | 10.1177/1548051818824532 |
Popis: | Despite evidence that emotion-based leadership enhances firm performance, little is known about the variables mediating those effects. Adopting a multistakeholder, multimeasure approach, we examined the effects of three mediators (communicating/sharing a vision, organizational climate, and leader–follower trust) on the leadership–performance relationship and their interactive effects on performance in small professional service firms. Using four employee-perceived leadership paradigms (classical, transactional, visionary, and organic), we measured staff and customer satisfaction and financial performance. Findings confirm that the effects of the mediating variables on all performance measures vary with the prevailing leadership paradigm, and interactions between all variables strengthen their effects on performance. |
Databáze: | OpenAIRE |
Externí odkaz: |