The effect of organizational culture stemming from national culture towards quality management deployment
| Autor: | Xuemei Su, Miguel A. Baeza, Soonkwan Hong, Joo Y. Jung |
|---|---|
| Rok vydání: | 2008 |
| Předmět: |
Quality management
Total quality management Strategy and Management National culture General Decision Sciences Organizational culture Survey result General Business Management and Accounting Software deployment Multinational corporation Business Business and International Management Marketing Dimension (data warehouse) |
| Zdroj: | The TQM Journal. 20:622-635 |
| ISSN: | 1754-2731 |
| DOI: | 10.1108/17542730810909374 |
| Popis: | Purpose – As a multinational corporation (MNC) implements a new innovation campaign at its worldwide operations, varying degrees of success stories are reported. The extent of how an innovation campaign and methodology can be transferred from its corporate office to its overseas operations has been the subject of considerable debate. Implementing an innovation methodology such as the total quality management (TQM) can be challenged by the organizational culture unique to each operation. The purpose of this paper is to investigate the relationship between organizational culture stemming from national culture and TQM implementation performance.Design/methodology/approach – In total, 186 managers of MNCs are surveyed in their cultural orientations and TQM implementation experiences. The survey result is analyzed by regressing cultural elements on TQM elements.Findings – Our result suggests that an organization's TQM practices are significantly influenced by the organization culture. However, each dimension o... |
| Databáze: | OpenAIRE |
| Externí odkaz: |
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