Empirical Development of a Model of Performance Drivers in Organizational Change Projects
| Autor: | Christina Kirsch, Warren Parry, Doug Shaw, Paul Carey |
|---|---|
| Rok vydání: | 2013 |
| Předmět: |
Organizational Behavior and Human Resource Management
Process management business.industry Order (exchange) Strategy and Management Organizational change Environmental resource management Critical success factor Change management Change model business Organizational performance Outcome (game theory) |
| Zdroj: | Journal of Change Management. 14:99-125 |
| ISSN: | 1479-1811 1469-7017 |
| DOI: | 10.1080/14697017.2012.745894 |
| Popis: | In order to investigate the drivers that impact on the success of change projects, a major research project was commenced in 1998. Extensive quantitative studies of organizational change processes were conducted across industries, countries and companies, in order to establish the determinants of successful change projects. This article presents the initial step in this project, the development of a descriptive model that provides the basis for the assessment of change projects and the analysis of interactions between key success factors and performance outcomes. Forty-four survey questions were put to 117,355 employees involved in or affected by organizational change. The results of factor analyses were used to guide the development of a descriptive model of the drivers of performance in organizational change projects. This article presents the results of the factor analyses, and the ChangeTracking model that has been developed. The ChangeTracking model consists of: two outcome variables, realizing busin... |
| Databáze: | OpenAIRE |
| Externí odkaz: |
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