Patient Perceptions of Caring in a Midwestern Hospital

Autor: Karen L. Hayter, Barbara B. Brewer
Rok vydání: 2018
Předmět:
Zdroj: International Journal for Human Caring. 22:147-152
ISSN: 2578-2304
1091-5710
DOI: 10.20467/1091-5710.22.3.147
Popis: In this prospective, descriptive study, our organization applied the Watson Caritas Patient Score (WCPS) to a random sample of medical–surgical and rehabilitation patients. Over 2 years, mean WCPS ranged from 6.43 to 6.72 on a 7-point scale. A statistically significant improvement (p = .005) in mean caring scores occurred over the first year. In the second year, there was a statistically significant increase (p≤ .05) in the percentage of patients who gave the maximum score of 7. These results suggest that health care organizations that embed human caring philosophy into their culture can affect patient perceptions of caring.
Databáze: OpenAIRE