A Study on the Structural Causal Relationships among Hotel Employees’ Empathy, Sense of Calling, Customer Orientation, and Prosocial Service Behavior
Autor: | Dong-Jin Shin, Dong-Woo Koo, Hong-Bumm Kim |
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Rok vydání: | 2022 |
Zdroj: | Korean Journal of Hospitality & Tourism. 31:1-22 |
ISSN: | 1226-8747 |
Databáze: | OpenAIRE |
Externí odkaz: |