A Study on the Structural Causal Relationships among Hotel Employees’ Empathy, Sense of Calling, Customer Orientation, and Prosocial Service Behavior

Autor: Dong-Jin Shin, Dong-Woo Koo, Hong-Bumm Kim
Rok vydání: 2022
Zdroj: Korean Journal of Hospitality & Tourism. 31:1-22
ISSN: 1226-8747
Databáze: OpenAIRE