Peak-End Effects for Subjective Mental Workload Ratings

Autor:	Doug Peterson, Denis Kozhokar
Rok vydání:	2017
Předmět:	Medical Terminology End effect Subjective workload 05 social sciences Applied psychology 0501 psychology and cognitive sciences Workload Psychology 050107 human factors 050105 experimental psychology Medical Assisting and Transcription
Zdroj:	Proceedings of the Human Factors and Ergonomics Society Annual Meeting. 61:2052-2056
ISSN:	1071-1813 2169-5067
DOI:	10.1177/1541931213601991
Popis:	The present study examines the possible impact of the peak-end rule as it applies to the measurement of subjective workload. Researchers presented participants with the same three tasks presented in a different order and asked participants to rate the workload of the entire session using a single item rating scale and the NASA-TLX. One of the three tasks was designed to be more challenging than the other two as confirmed by a manipulation check. When the challenging task was presented last in the session, there were significantly higher ratings on the TLX-mental demand and TLX-effort subscales. The overall NASA-TLX and the single item rating scale both produced scores that were higher when this challenging task was last but did not reach statistical significance. Future research regarding subjective mental workload should be careful to consider these end-effects as a potential source of bias.
Databáze:	OpenAIRE
Externí odkaz:	https://explore.openaire.eu/search/publication?articleId=doi_________::9211274ea2cc2f082d39cb5c95e0aaa1 https://doi.org/10.1177/1541931213601991 Zobrazit plný text záznamu