Investigating the impact of behavioral factors on supply network efficiency: insights from banking’s corporate bond networks
| Autor: | Andrew Kach, Ali Emrouznejad, Mehrdokht Pournader, Seyed Hossein Razavi Hajiagha |
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| Rok vydání: | 2017 |
| Předmět: |
021103 operations research
Actuarial science Process management Computer science 05 social sciences Fuzzy set 0211 other engineering and technologies General Decision Sciences 02 engineering and technology Management Science and Operations Research Fuzzy logic Bounded rationality Corporate bond Competition (economics) 0502 economics and business Data envelopment analysis Supply network Critical Incident Technique 050203 business & management |
| Zdroj: | Annals of Operations Research. 254:277-302 |
| ISSN: | 1572-9338 0254-5330 |
| Popis: | This paper highlights the role of behavioral factors for efficiency measurement in supply networks. To this aim, behavioral issues are investigated among interrelations between decision makers involved in corporate bond service networks. The corporate bond network was considered in three consecutive stages, where each stage represents the relations between two members of the network: issuer–underwriter, underwriter–bank, and bank–investor. Adopting a multi-method approach, we collected behavioral data by conducting semi-structured interviews and applying the critical incident technique. Financial and behavioral data, collected from each stage in 20 corporate bond networks, were analyzed using fuzzy network data envelopment analysis to obtain overall and stage-wise efficiency scores for each network. Sensitivity analyzes of the findings revealed inefficiencies in the relations between underwriters–issuers, banks–underwriters, and banks–investors stemming from certain behavioral factors. The results show that incorporating behavioral factors provides a better means of efficiency measurement in supply networks. |
| Databáze: | OpenAIRE |
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