Usability inspection of digital libraries: a case study

Autor:	H. Rex Hartson, Manuel A. Pérez-Quiñones, Priya Shivakumar
Rok vydání:	2004
Předmět:	Multimedia Cognitive walkthrough Computer science business.industry System usability scale Usability inspection Usability Library and Information Sciences computer.software_genre Usability lab Usability goals Usability engineering business Software engineering Web usability computer
Zdroj:	International Journal on Digital Libraries. 4:108-123
ISSN:	1432-1300 1432-5012
DOI:	10.1007/s00799-003-0074-4
Popis:	This paper reports a case study about lessons learned and usability issues encountered in a usability inspection of a digital library system called the Networked Computer Science Technical Reference Library (NCSTRL). Using a co-discovery technique with a team of three expert usability inspectors (the authors), we performed a usability inspection driven by a broad set of anticipated user tasks. We found many good design features in NCSTRL, but the primary result of a usability inspection is a list of usability problems as candidates for fixing. The resulting problems are organized by usability problem type and by system functionality, with emphasis on the details of problems specific to digital library functions. The resulting usability problem list was used to illustrate a cost/importance analysis technique that trades off importance to fix against cost to fix. The problems are sorted by the ratio of importance to cost, producing a priority ranking for resolution.
Databáze:	OpenAIRE
Externí odkaz:	https://explore.openaire.eu/search/publication?articleId=doi_________::9061b5bf3153acbf5f0030d14d8c9ade https://doi.org/10.1007/s00799-003-0074-4 Zobrazit plný text záznamu Plný text ve formátu PDF