A model of reputation building and destruction
Autor: | Paul Herbig, Jim Golden, John Milewicz |
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Rok vydání: | 1994 |
Předmět: | |
Zdroj: | Journal of Business Research. 31:23-31 |
ISSN: | 0148-2963 |
DOI: | 10.1016/0148-2963(94)90042-6 |
Popis: | Previous studies of a firm's reputation have either confirmed its existence as an influence agent or described in general terms its effects upon other attributes (quality, price, advertising, etc.). This study attempts to quantify the reputation concept through a competitive evaluation. The competitive credibility model of reputation building is formulated and tested through simulation. Results are reported and discussed. |
Databáze: | OpenAIRE |
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