Effects of Social Influence and Perceived Enjoyment on Kiosk Acceptance: A Moderating Role of Gender

Autor: Dina Marie V. Zemke, Sungjun Joe, Jungsun (Sunny) Kim
Rok vydání: 2020
Předmět:
Zdroj: International Journal of Hospitality & Tourism Administration. 23:289-316
ISSN: 1525-6499
1525-6480
Popis: The rapid deployment of customer self-service kiosks in hotels leads to the need to better understand how to encourage guests to use this technology. The study expands the Technology Acceptance Mod...
Databáze: OpenAIRE